Update your card details

Add a new card, set a default payment method or remove an old card for your Stash subscription from the Billing Centre.

Updated 1 min read

You can change the card you pay for Stash with at any time. Card details are managed securely by our payment provider, Stripe.

Change your card

  1. Open the Billing Centre. Click your name at the top right of Stash, then choose Billing Centre.
  2. Click CHANGE PAYMENT METHOD. It’s under Next payments. You’ll be taken to a secure Stripe page for your account.
  3. Add your new card. In the payment method section, choose to add a payment method and enter your new card details.
  4. Make it your default. Use the menu next to the new card to make it your default payment method. You can also remove a card you no longer use from the same menu.
  5. Return to Stash. Use the link on the Stripe page to go back to Stash.
Billing Centre with the Change payment method link
Team members

If your subscription is paid by your team owner, they’ll need to update the card from their account.

Troubleshooting

I see “Cannot open payment provider portal”

Reload the page and try again. If it keeps happening, contact us.

My payment is past due

If a payment fails, Stash shows a message asking you to make a payment, with a link to the Billing Centre. Update your card using the steps above.

I can’t see Billing Centre

The Billing Centre isn’t in the Stash mobile app. Log in on a computer or in your web browser.

Contact us

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