How can we help?
Guides, training and product updates for getting the most out of Stash.
Help for how you use Stash
Pick your role for a guided path through the articles that matter most to you.
Help articles
Step-by-step guides for every part of Stash.
Getting started
Set up your account and find your way around.
- Where Stash sources its data
- Using Stash on your phone or tablet
- Why we ask for your email and phone number
- Basic troubleshooting
- Search results aren’t what you expected
- A suburb isn’t showing in the search list
Search and find
Find on-market, off-market and development opportunities.
Property research
Planning, risk, sales and imagery for any address.
- View zoning on the map
- What the purple highlights on the map mean
- Map layers and overlays
- Heritage register layers
- Biodiversity layers
- Minimum lot size and zoning details
Reports and sharing
Present your research as live links, reports and feasibility studies.
- Run a feasibility study
- Save a feasibility study
- Export a feasibility study
- Print feasibility results
- Feasibility for amalgamated blocks
- Use comparable sales in your feasibility
Pipeline and outreach
Save properties, track them and contact owners.
- Stash and save properties
- Filter and track saved properties
- Add tags to saved properties
- Customise statuses and map buttons
- Set up auto reminders
- Property activity timeline
AI and integrations
Connect Stash to Claude, your CRM and your platform.
Account and billing
Manage your plan, payment details and login.
What’s new
Every new feature, explained.
Read the latest product updates, from Development Outlook to digital buyer briefs and Stash MCP.
See product updatesPrefer to be shown?
Join a live session, watch a video or book time with the team.
What’s new in Stash
Quick answers
Can I try Stash for free?
Yes. Every plan starts with a 14-day free trial with no lock-in. See plans.
Where does Stash get its data?
Stash combines data from partners including Pricefinder, Cotality, National Property Data, Domain and APM with government planning, zoning and risk data.
Can I use Stash on my phone?
Yes. Stash runs in your web browser, so it works on desktop, tablet and mobile.
How do I see who owns a property?
Owner names and mailing addresses come from the National Property Data add-on. Find out how to turn it on.
I forgot my password. What do I do?
Choose “Forgot password” on the sign-in page and we’ll email you a reset link. Step-by-step guide.
How do I contact support?
Email hello@stashproperty.com.au or call 07 4243 4600. We’re here 9am to 5pm, Monday to Friday.
Still need help?
Our support team is here 9am to 5pm, Monday to Friday.
